Payment Policy
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At Creative ALT Media Group, we value transparency and professionalism in all financial transactions. This Payment Policy outlines the terms and conditions for payments related to our services. By engaging with our services, clients agree to abide by this policy.
Terms of Service (TOS):
- Payment Terms
All invoices must be paid within [7 / 15 / 30] days of the invoice date, unless otherwise agreed in writing.
Services will commence only after the initial advance payment (as per the project agreement) is received.
Payments are accepted via:
Bank Transfer (NEFT/RTGS/IMPS)
UPI (PhonePe, Google Pay, Paytm, etc.)
Cheque (subject to clearance)
- Advance & Installments
50% advance payment is required before starting any project.
The remaining 50% must be cleared upon completion, prior to delivery of final files or project handover.
For long-term or large projects, a milestone-based installment plan may be arranged and agreed upon in writing.
- Late Payments
Payments not received within the due date will incur a late fee of 2% per week of the outstanding amount.
Services may be suspended or withheld until pending dues are cleared.
Continued non-payment beyond 30 days may result in termination of services and potential legal action.
- Refund Policy
Advance payments are non-refundable, as they cover initial planning, research, and resource allocation.
Refunds are only applicable if Creative ALT Media Group fails to deliver the agreed services due to unforeseen internal circumstances.
No refunds will be issued for completed or partially completed work.
- Taxes & Charges
All payments are subject to applicable GST and other statutory taxes as per Indian law.
Clients are responsible for covering transaction or bank charges, if any.
- Ownership & Rights
All creative assets, designs, and deliverables remain the property of Creative ALT Media Group until full payment is received.
Upon final settlement, ownership rights will be transferred to the client as per the agreement.
- Disputes
Any payment-related disputes must be raised in writing within 7 days of invoice receipt.
In case of unresolved disputes, the matter will be subject to the jurisdiction of Rewari, India.
Last Updated: 23 Aug 2023
FAQs
Frequently Asked Questions
You need to pay 50% in advance before starting and the remaining 50% before final delivery.
We accept Bank Transfer, UPI, and Cheque (subject to clearance).
Advance payments are non-refundable, and refunds apply only if we fail to deliver due to internal issues.
Delayed payments attract a 2% weekly late fee, and services may be suspended until dues are cleared.
Clients bear transaction charges, and all payments are subject to GST as per Indian law.
Ownership of creative work is transferred only after full payment is received.
Invoice disputes must be raised within 7 days, otherwise they will be considered valid.